An Information Technology (IT) or Information Systems Specialist has a choice of aviation career opportunities. With the advances in computers, and a near-total reliance of them in most aspects of aviation, from the computerized payroll to the computers that monitor every aircraft’s location, information technology is firmly rooted in the industry. With constant advances in aircraft technology and the systems that support it, the need for IT specialists is constant and growing proportionately. An IT person may work at the help desk to support behind-the-scenes airline employees, or they may work for software companies that develop aviation applications. Help desk personnel often have to solve a variety of technical problems from servers to work station issues.
There are usually travel benefits associated with this job. Additionally, if working for a larger airline, there will be an opportunity to work with other talented IS and IT professionals.
The work can be very stressful, particularly if a technical problem is affecting the airline’s service or airline safety. Because of the constant advances in technology, computer software and hardware is always changing, and old systems quickly become obsolete. IT Specialists must stay educated and keep up with the learning curve.
Candidates should be familiar with common software applications, computer hardware, and networks.
Most airlines will require a BS in a computer-oriented field or even a Master’s degree plus work experience.
Most of the training is on-the-job.
Salary and Benefits
Help Desk Support: $38,747- $49,688 (http://tinyurl.com/fgokz)
Benefits usually include paid vacation, dental and life insurance, sick leave, retirement plan, free or reduced airfare for employees and immediate family members.